Accounts Receivables

With professional accounts receivables management, QREV assists you in reaching your financial objectives. Our job here goes far beyond that of an accountant. We see ourselves as a “business enabler.” an outsourcing partner who assists you with comprehensive service, a high-performance EDP system, and many years of experience in your business concept, and helps you minimize risk. You gain time for the essentials – marketing and sales, product development, and customer support.

Debt claims management

Customers who pay on-time and reliably are a basic necessity for the profitability of your online business. But which customers have trustworthy credit? What does a successful debt claims management look like when debt claims are not paid on time? And what do you need to do on the EDP side to keep an overview of the debt claims management? QREV has the right answer to these and many questions.

Accounts receivables management in the hands of QREV

You do not pay high system integration or investment costs but you nevertheless have a simple process to keep an eye on individual customers. This also includes incorporating a scoring process that determines creditworthiness and allows for the appropriate payment method approval in the ordering process.

Our goal is always to actively assist you in the profitable development of your online business. Contact us. We are happy to answer your individual questions about accounts receivables management at QREV.

Customer Care

From our own experience, we have learned that knowledgeable, friendly call center service can improve the customer perception for any company. When it comes to maintain a good relationship with your customers and trade partners, don’t leave it to chance! As a full-service provider, QREV handles all communication services in your name, up to and including the construction of a separate customer care service. We do this with many years of experience and a good feeling for interpersonal interaction.

With our range of experience, we provide significant assistance for product launches, seasonal sales events, add-on sales, questions about orders, and questions about customer service and specialized marketing. In so doing, we process both inbound and outbound activities for you.

Take advantage of our expertise in customer care service to create long-term customer loyalty, increase shopping cart value, and increase the rate of recommendations!

Customer-friendly service times, permanently trained employees, and a high level of problem-solving ability guarantee that your customers are satisfied in all areas. QREV coordinates everything to your individual processes and customer layers. Our customer service representative can be reached by telephone, e-mail, fax, and letter in English, and other languages as needed.

As your service provider, we speak your language and help you with convincing communication to maintain your image and strengthen your relationships customers and partners!

Want a personal consultation? Contact us. We’re happy to call you back!

What we do!

  • Inbound:

    • Customer Service/Consulting

    • Help Desk

    • Order Acceptance

    • Additional Sales (Cross- & Upsell)

    • Complaints Management

    • Service for Retail Partner

  • Outbound:

    • Address Qualification

    • Product Marketing

    • Managing Retail Partner

    • Field Service Management/Appointment Setting

    • Customer Retention

  • Additional Services:

    • Sending small volume items (e.g. catalog requests, subsequent invoices)

    • Initiation and maintenance of package tracking